A $6M-revenue wholesaler was grappling with late payments, system inefficiencies, and missed upsell opportunities. We embedded as their operational team and cleared over $200K in overdue debt, boosted on-time payments to 80%, and achieved a 40% upsell success rate. By automating payment chasing, optimizing CRM processes, and integrating financial systems, we improved customer satisfaction, drove a 12% lift in ROI, and built a scalable operational engine to support long-term growth.
A $12M-revenue B2B marketplace was facing low customer engagement, slow campaign execution, and missed sales opportunities. We embedded as their operational team and delivered a 20% increase in sales revenue, 40% email open rates, a 40% conversion rate from previously inactive accounts, and a 25% boost in sales of new products. By overhauling their CRM, automating customer communications, and streamlining processes, we built a scalable foundation that empowered their team to drive continued growth.
With no existing infrastructure, we partnered with the client as their embedded execution team to build a scalable, data-driven operation from the ground up. In just 18 months, we helped them achieve $91M in marketplace growth, secure $28M in funding, and onboard 800+ sellers and 20,000+ buyers.
